70-year-old finds help, hope calling 2-1-1

211 specialists

Every day someone in North Carolina needs help. 

They need help finding shelter, finding a meal, finding access to healthcare, finding a job or just finding someone who cares.

Every day the community specialists at NC 211 are ready to answer those calls. 

NC 211 is the health and human services information line provided by United Way of North Carolina. Those looking for help simply dial 2-1-1.

In May one of those calls came from Pearl.

Pearl is in her 70’s and has always been independent. She is reluctant to ask for help, but as she continues to age, she is realizing that there are things that she needs help with – driving, maintaining her home and managing her household budget. 

Pearl didn’t know what to expect when she finally called NC 211 but was pleasantly surprised with how easy the conversation was with the 2-1-1 call specialist.  After Pearl explained her needs with the specialist who answered her call, she then received a few community resources to help her. 

The 2-1-1 call specialist explained to her that there is an Area Agency on Aging that serves her community and specialists in helping people just like Pearl. 

Now, she feels hopeful knowing that there are people ready and able to help her, who are just a phone call away at 2-1-1.

The Catawba County United Way is one of several community partners who help fund NC 211 to make sure the service is available right in our own community.

For more information visit nc211.org or dial 2-1-1.